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Benjamin Allen

After losing his wife and 2 sons to HIV due to a blood transfusion, Benjamin’s wisdom on grief and dealing with loss is unsurpassed. He is a master at showing caregivers and professionals how to give optimum service and care to their clients and patients.

 

Benjamin Allen

Speaker Language(s):
English
Travels From:
Lake Tahoe, NV
Price Range:
$5,000 – $7,500
Works In:
USA

Fields of

  • Burnout
  • Communication Skills
  • Customer Service
  • Grief
  • Motivation
  • Overcoming Obstacles
  • Resilience
  • Work-Life Balance

The Elephant in the Workplace: Dealing with Grief Under Pressure

Grieving doesn’t always mean death. Loss comes in many forms and affects productivity and interactions with colleagues. When the intensity of pain is not managed, that stress creates back biting, gossiping, blaming and sloppiness in the workplace.

In this presentation, the audience will learn how to move through the loss, re-connect with their purpose and understand how to maintain a healthy workplace, despite the daily pressures.

The Emotional Rollercoaster of Loss: How to Deal with a Grieving Client Without Being Overwhelmed

A client dealing with loss is highly volatile. Representatives need to manage their emotional triggers as well as their own, which over time drains them. If not addressed effectively, customer satisfaction decreases, sales are lost and brand reputation is compromised.

In this talk, the audience will learn how to identify and work through grief; how to emotionally prepare before dealing with grieving clients and their loved ones; and how to communicate with them without getting overwhelmed.

Return From Burnout: Re-Ignite Your Energy & Deliver Optimum Service to Your Clients

It’s a numbers game and with the ongoing pressure to perform, burnout causes a loss of purpose. Caring less means an increase in mistakes, a decrease in productivity and the ability to truly care for their existing clients which affects the bottom line for both the company and representative.

In this talk, the audience will learn the art of pacing, deep self-care and how to connect back to their purpose so they can deliver exceptional care to their clients again.

TESTIMONIALS

Biography

Benjamin Scott Allen appeared in the New York Times, Dateline, The Today Show, Good Morning America, Dateline and 20/20 because of the tragedy his family endured. He wrote and published Out of the Ashes: Healing in the AfterLoss to honor the legacy of his wife and two sons and to help others in their journey through grief.

Certified by The Grief Recovery Institute, Benjamin has worked with grieving individuals and groups for decades. He Lives in Lake Tahoe, Nevada, where he writes and delivers corporate training and personal growth programs.

 

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