Charmaine Hammond

Charmaine Hammond, CSP (Certified Speaking Professional) is a highly sought-after business keynote and workshop speaker, entrepreneur, author, and educator who teaches and advocates the importance of developing trust, healthy relationships and collaboration in the workplace.  She has helped clients in many industries build resilient and engaged workplaces, develop high trust/high accountability relationships, and solve workplace issues that get in the way of success and profitability. She is respected as a “no fluff” and “rich content” speaker who delivers tangible tools to step into action immediately.

As a former corrections officer, Charmaine practiced the art of collaboration in one of the most conflict-ridden and hostile work environments. She is now the leading authority on collaboration and conflict resolution for businesses, non-profit organizations and governments.

 

Charmaine Hammond

Speaker Language(s):
English
Travels From:
Vancouver, BC & Oceanside, CA
Price Range:
$7,500 – $9,500
Works In:
Canada, USA

Fields of

  • Collaboration
  • Conflict Resolution
  • Leadership
  • Relationship Building
  • Resilience
  • Disaster Recovery

Communicating For Success: Working Better Together

Despite how stressful it can be, conflict is a natural occurrence in workplaces. Having diverse teams, passionate staff, and a variety of professional backgrounds leads to great results but also sometimes conflict. Managers lose sleep and time over conflict, just as employees do. Yet, when conflict is well managed it can repair relationships, build new solutions to everyday problems, save time and money, create synergy and more. This seminar helps participants turn the most avoided conversations into courageous dialogues.

Participants will learn:

  • How to turn a confrontation into a respectful conversation
  • 3 ways to manage drama that often surfaces with conflict
  • A road map for the courageous dialogue (a conflict resolution model)
  • 5 keys to dealing with difficult people to respond with confidence, congruence and clarity

Leading Through Conflict

Despite how stressful it can be, conflict is a natural occurrence in workplaces. Having diverse teams, passionate staff, and a variety of professional backgrounds leads to great results but also sometimes conflict. Managers lose sleep and time over conflict, just as employees do. Yet, when conflict is well managed it can repair relationships, build new solutions to everyday problems, save time and money, create synergy and more. This seminar helps participants turn the most avoided conversations into courageous dialogues.

Participants will learn:

  • How to turn a confrontation into a respectful conversation
  • 3 ways to manage drama that often surfaces with conflict
  • A road map for the courageous dialogue (a conflict resolution model)
  • 5 keys to dealing with difficult people to respond with confidence, congruence and clarity

Collaborating with Community Stakeholders

For many organizations, effective collaboration with the community can mean the difference between success and failure. But organizations are often too quick to push their agenda, rather than building the community relationships that bring effective and lasting success. This can result in lawsuits, costly delays, or public relations nightmares.

Charmaine will demonstrate the key skills your organization needs to build effective community collaborations that help resolve conflict, save time, and feel like a win-win for everyone.

Recover, Rebuild, Resilience: Bouncing Forward After Disaster

Disaster management goes well beyond  the immediate response needs - Charmaine focuses on community and workplace resilience rebuilding and recovery after the first responders leave. Charmaine has been involved in disaster recovery efforts following several natural disasters in numerous ways:  Facilitating community and group recovery processes and round table sector meetings, delivering compassion fatigue and resilience building training as well as leading planning and forward thinking projects and creating community communications.  This presentation will help you identify what compassion fatigue is and how to prevent it, the exact steps to take to rebuild workplace resilience and create a culture of positive mental health.

TESTIMONIALS

Biography

Charmaine Hammond has been in the business of transforming lives, building sustainable collaborations, and helping businesses succeed for more than 25 years. She is committed to helping businesses and corporations form sustainable collaborations within their own companies and across departments, as well as with community organizations and stakeholders.

CSP™ Certified Speaking Professional, bestselling author ( 5 books & featured in 6 others) with a Master’s Degree in Conflict Management, she has developed collaborations and sponsorship relationships with more than 40 sponsors and 60 business partners and has helped her clients do the same.

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