As an award-winning lawyer-turned-peacemaker, Doug has worked in extremely diverse communities, from maximum security prisons to Fortune 500 board rooms. He combines new science of human behavior with innovative and counter-intuitive strategies to speak and train business and organizational leaders around problem-solving, decision-making, and negotiation.
When dealing with an angry person, people either get defensive, try to be nice or rational… all of which only escalates the situation.
In this talk, Doug Noll explodes three myths about human behavior that cause people to freeze or become defensive around anger and verbal aggression. Doug reveals the truth, based on the new science of human behavior and introduces a simple, elegant strategy that will de-escalate any angry person in literally seconds.
Being able to negotiate effectively is a must for any leader or sales person, but how many have truly learned the psychology behind it? The negotiator who understands the common mental traps that can sabotage their own success will always succeed over one who doesn’t.
In this insightful talk, the audience will learn the four unconscious mistakes that lead to poor deals, as well as a step-by-step process to make the best deals of your life.
In today’s competitive business world, leaders often have to make difficult decisions while dealing with chaotic situations and time pressures. The best decisions are the result a conscious process and not a one-off judgment call. But how can leaders quickly decide which process to use and how to implement it effectively?
In this practical and insightful talk, the audience will learn the three proven ways of making good decisions under pressure, as well as which processes work best for which problems.
Douglas E. Noll, JD, MA left a successful career as a trial lawyer to become a peacemaker. His calling is to serve humanity, and he executes his calling at many levels. He is an award-winning author, teacher, and trainer.
He is a highly experienced mediator. Doug’s work carries him from international work to helping people resolve deep interpersonal and ideological conflicts. He sits on many boards, including Mediators Beyond Borders, an international NGO accredited to the United Nations.
