Everyone Communicates. Few Connect. The message is being delivered via text, email, on the phone, and even in person. Yet, what you want is not getting done. The front line doesn’t appear to understand. You’re left wondering, why won’t customer service representatives and sales people just do their jobs?
What stands between your message and success? It isn’t talent, experience, or loyalty. It IS the ability of your middle managers to connect. You promoted from within because some people are capable and dependable to DO the job. Now you must equip them to get the job done THROUGH others. Teach them to connect.
In this action inspiring presentation, you will gain the skills needed to teach managers and supervisors:
- To connect on common ground building trust and understanding
- The secret of listening your way to team success
- How to do the difficult task of keeping it simple so everyone follows your direction with accuracy
- The formula for becoming inspirational and igniting your team into positive action